Job Purpose

As a Test Candidate Supervisor at UAE - Khidmah Home in Abu Dhabi, you will play a pivotal role in overseeing daily operations within the Inspire Home department. Your primary focus will be to ensure efficient landscape management and soft services delivery, while supporting the overall facility management objectives with technical expertise and proactive leadership.

Roles, Responsibilities & Duties

• Supervise and coordinate teams responsible for cleaning, housekeeping, and landscape maintenance to maintain high standards of facility upkeep.
• Manage preventive and corrective maintenance activities to ensure HVAC and MEP systems operate optimally and meet safety standards.
• Apply technical troubleshooting skills to promptly resolve issues affecting building services and infrastructure.
• Support facility management operations by fostering effective communication, ensuring accountability, and driving team collaboration.
• Monitor service quality and compliance with company policies and safety regulations, continuously seeking improvement opportunities.
• Engage with customers and stakeholders to understand their needs and enhance service delivery.
• Prepare and maintain reports on operational performance, maintenance activities, and team productivity.

Qualification

Qualified candidates should possess a diploma or degree in Facility Management, Engineering, or a related technical field. Certification in HVAC, MEP systems, or preventive maintenance courses will be considered a strong advantage. A solid understanding of landscape management principles, combined with expertise in soft services supervision, is essential for success in this role.

Key qualifications include:

• Formal education in Facility Management, Engineering, or equivalent.
• Technical training or certification related to HVAC, MEP, or building services maintenance.
• Proven knowledge of preventive and corrective maintenance methodologies.
• Competency in managing facility operations within large-scale residential or commercial environments.
• Strong communication skills and ability to coordinate diverse teams effectively.
• Familiarity with safety standards and procedures relevant to facility management.

Experience & Skills

Successful candidates will demonstrate extensive experience in facility management operations, particularly in a supervisory capacity overseeing soft services such as cleaning and housekeeping, as well as landscape management. Technical fluency with HVAC and MEP systems, alongside strong troubleshooting capabilities, is crucial.

Essential skills and experience include:

• Minimum of 3-5 years of supervisory experience in facility management or related sectors.
• Proven ability to manage multi-disciplinary teams focused on maintenance and cleaning services.
• Strong customer focus, ensuring delivery aligns with client expectations.
• Excellent communication skills to facilitate effective coordination and reporting.
• Action-oriented mindset with experience ensuring operational accountability and service excellence.
• Ability to handle technical data and use foundational tech tools for reporting and monitoring.
• Collaborative approach fostering teamwork and continuous improvement in service delivery.